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ThanosStoreGatewayIsDown#

This alert indicates that Thanos Store Gateway service is not working.

Troubleshooting Hints#

kubectl get pods -n  <monitoring_namespace> | grep store  # check pod is up and running
kubectl logs <thanos-store-gateway> -n <monitoring_namespace>
kubectl get svc -n  <monitoring_namespace> | grep store

Tip

Where <monitoring_namespace> can be:

  • Zone Cloud: monitoring, monitoring-client or monitoring-app
  • Zone Infra: monitoring or monitoring-consumption
  • Notice the namespace label in the alert