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ThanosStoreGatewayBucketHighOperationFailures#

This alert indicates that Thanos Store Gateway fails to perform read/write operations to S3 bucket.

Troubleshooting Hints#

kubectl get pods -n  <monitoring_namespace> | grep store-gateway  # check pod is up and running
kubectl logs <thanos_store-gateway> -n <monitoring_namespace>
kubectl get pods -n  <thanos_store-gateway> -n <monitoring_namespace> -o yaml | grep bucket  # check bucket name is correct
kubectl get svc -n  <monitoring_namespace> | grep store-gateway  # service should be present

Tip

Where <monitoring_namespace> can be:

  • Zone Cloud: monitoring, monitoring-client or monitoring-app
  • Zone Infra: monitoring or monitoring-consumption
  • Notice the namespace label in the alert

To check if bucket name is correct, follow bucket nomenclature documentation.